kusum adityac haritable trust aims to ensure transparency and integrity in our financial practices. This Cancellation and Refund Policy outlines the terms under which donations or payments may be canceled or refunded. By making a donation or payment to us, you agree to the terms outlined in this policy.
1. Donation Cancellation
- Donor-Initiated Cancellations: If you make a donation in error, please contact us within [number of days, e.g., 7] days of the transaction to request a cancellation.
- Recurring Donations: Donors can cancel recurring donations at any time by contacting us. The cancellation will take effect for the next scheduled payment.
2. Refund Policy
We generally do not offer refunds for donations except under special circumstances, as donations are used to support our charitable work. Refunds may be considered in the following situations:
- Duplicate Transactions: If a donation was made multiple times by mistake, we will refund the duplicate amount upon verification.
- Technical Errors: If a technical error resulted in an incorrect donation amount, we will rectify the situation and issue a refund as appropriate.
- Other Cases: Refunds for other situations will be considered on a case-by-case basis. Please contact us with your request, and we will review it for eligibility.
3. Requesting a Refund
To request a refund, please provide the following details:
- Full name of the donor
- Date of the donation
- Donation amount
- Transaction ID or reference number
- Reason for the refund request
Send your request to [contact email] or [postal address]. We will respond to refund requests within [number of days, e.g., 10] business days.
4. Processing Refunds
Approved refunds will be processed to the original payment method used. The time taken for the refund to reflect in your account may vary depending on your bank or payment service provider.
5. Changes to This Policy
We reserve the right to modify this Cancellation and Refund Policy at any time. Any changes will be posted on this page with an updated revision date.